Queens Road Surgery
Monday
08:00 - 17:00
Tuesday
08:00 - 20:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 20:00
Friday
08:00 - 17:00
Weekend
Closed
Moorside Surgery
Monday
08:00 - 12:00
Tuesday
08:00 - 20:00
Wednesday
08:00 - 12:00
Thursday
08:00 - 20:00
Friday
08:00 - 12:00
Weekend
Closed

Flu Clinics!

This year our first flu clinic will be on Saturday 26th September.

This year to stay safe and maintain social distancing these will be by appointment time frame only. Please contact reception after 1pm each day to make an appointment if you fall into one of the following categories:

Aged 65 or older

Aged 64 or under and have a long term condition

Please note that people in the 50-64-year old age group will not be vaccinated until November or December, providing there is sufficient vaccines. No appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

  • DO NOT ATTEND if you have symptoms of COVID-19.
  • Please can we ask that you attend by yourself where possible. We will only be allowing one person in per room.
  • Don’t attend too early/late for your appointment time frame.
  • Wear appropriate clothing to allow us to access your upper arm.
  • Please wear a face covering.
  • A One way system will be in operation.

Please note you may have to wait outside if the clinic is busy, parking may be limited also therefore please use the overspill carpark located at Shotley Bridge Hospital.

If you have other issues that you need to discuss, please make an alternative appointment as this clinic is for vaccinations only

We are only open for our flu clinic any other urgent medical needs should be addressed by contacting 111

Try The New NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, and more.

If you already use Systm Online you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp

Serving You

Our dedicated team are here to treat any minor ailments that may occur, as well as providing specialist management of long term conditions in clinics covering a wide range of health care issues. The technology also means that you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to provide the most appropriate care. This partnership philosophy extends even further and our active patient group exists to ensure that what the practice is offering always meets the needs of the patient.

The environment in which GPs are striving to provide services is increasingly challenging:

  • An increased demand on general practice caused by demographic changes, more complex health needs, and some care moving out of hospitals all contributes to unsustainable pressures on GP services.
  • Based on the current number of GPs, and the staff who support them in the general practice team, there are simply not enough hours in the day to meet everyone's needs.
  • The increasing demand and workload pressures are leading to low morale and stress, causing many GPs to leave the profession or to consider early retirement.
  • GPs and their practice teams must have greater support to deliver high quality services that meet the requirements of all their local patients.

The BMA is now calling for long-term, sustainable investment in general practice to:

  • Attract, retain, and expand the number of GPs.
  • Expand the number of practice staff.
  • Improve the premises from which GP services are provided.

Queens Road Surgery

Inspection Results

We like compliments. We always appreciate knowing when you feel we have performed above your expectations and we want to hear from you.

We learn from complaints. If you have a complaint about the Surgery then please contact the Practice Manager immediately to discuss the issue.

Testimonials

We Are Passionate


We only employ staff who are passionate about your care and everyone at Queens Road aims to go the extra mile.

We Have Intuition


We always want to do what is best for you. We feel that communication is key and always listen to what you have to say.

We’re Determined


Practices are currently under enormous pressure but through hard work, innovation and dedication we’ll thrive.